What troubleshooting steps did you try to fix the issue? Before checking for the issue in Safe mode, unplug if any external devices like Printer connected to the computer except keyboard and mouse.
Let us know if the issue does not persist in Safe Mode, we shall proceed with further troubleshooting. I would also suggest that you check Event Viewer entries to find the faulty module that could be causing this issue. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click an event log in the left pane. Double-click an event to view the details of the event and let us know the faulty module that is causing the issue. What information appears in event logs Event Viewer? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 9. Windows will repair any corrupted or missing files that are found.
If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7. Virus and Malware infections can cause problems with application performance.
Use your favorite antivirus software to scan for any infections that might be hiding on your PC. Microsoft Security Essentials. Start your PC in Safe Mode and see if you can reproduce the error. After starting your PC in Safe Mode, work as you normally do and perform the same actions that you perform when getting the error.
If you still receive the error in Safe Mode, go to the next section and follow the steps to do Clean Boot troubleshooting. Start your computer in safe mode. Follow the steps found on the following article to perform a clean boot and pinpoint the item causing the issue. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7. The additional troubleshooting steps below are less common but can still cause Windows Explorer to stop working.
When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems recommended. Corrupt images can sometimes issues with Windows Explorer. If Windows Explorer stops working while working with pictures or browsing folders that contain pictures, there may be corruption is one or more picture files. To test for this issue, follow the steps below:. Now, go to any folders that contain Pictures or Videos and see if you can reproduce the issue.
If Windows Explorer does stop working, the folder that you were viewing possibly contains one or more pictures files that are corrupt or contain corrupted thumbnail data.
Note: After adjusting the options to Display file icon on thumbnails, and Always show Icons, never thumbnail, files no longer display thumbnails so pictures and other files will display as the default icon for their file types. If you can reproduce the error with these options set, the issue is not with pictures or videos and you should return the Folder options to their original settings.
Check the details of the error to see which application caused Windows Explorer to stop working. In the Action Center window, click Maintenance, click View reliability history and then click View all problem reports from the bottom of the Reliability Monitor window. So check whole system for viruses and install updated and latest version of antivirus in your system.
It will protect your PC from viruses and helps applications to run smoothly. Corrupted files There are some corrupted files basically multimedia files which cause an error and sometimes reason for stop working any application.
So try to search that corrupted file and delete it and if you are not able to search this file from windows explorer then you can use command line for locating corrupted files. Disable third party applications This is also very common cause for stopping any application to work.
You can search or locate these services or tools under system configuration and services tab. Just find bad service or service that stopped working, disable it and click on apply button.
Latest Updates Always check for latest updated of operating system or applications on internet and load that updates on your system which will really helps you to remain secure and safe.
Registry Edit This is the most used and effective method in case of crashing windows explorer. As bad registry is very common cause of crashing windows explorer. For cleaning up registry there are various steps which are listed as under:. Click on Start Button. Type Regedit in search bar and press enter 3. Close application and reboot your computer. So, all these steps can be used in case of repairing windows explorer and runs it smoothly. Window explore has stop working because of some applications unoutherized app.
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