Attended sales conferences to improve relationship building and closing techniques. Increased add-on sales by becoming a master of the store's inventory, suggesting different items that fit customer needs quickly and efficiently.
Cody Fredrickson. Energetic and detail-oriented Sales Associate with 3 years of experience in a fast-paced retail environment. Passionate about identifying customer needs, driving sales, and improving the customer journey. Proposed and implemented feedback tracking system to gather data and use it to improve the customer experience. Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.
Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases. Go to next slide. Description : Calling customers weekly to follow-up and inform them of upcoming sales and events, call customers when their repair comes in. Cleaning customers jewelry and care for them accordingly, send in repairs if needed part of standards.
Personally assisting customers with finding the right product to meet their needs. Creating an inviting atmosphere both in the store and in customers' homes. Everything from the megs on the wall to decorating the store we all did collectively. Quickly gaining and retaining extensive knowledge of the merchandise was necessary to be advise customers. Description : Selling the products and services to achieve monthly revenue and sales quotas in video, data, phone and intelligent home through a proactive consultative needs analysis with new and existing customers including the development of client-centric product solutions.
Attempt to sell on every call regardless of the customer's initial reason for calling, such as billing calls, service calls, and complaint calls. Enhancing the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints.
Serving as expert and educator to customers on all the products, services, and packages along with competitor's offerings. Navigating and using various databases and applications to accurately and quickly capture, maintain and retrieve records of customer transactions, inquiries, complaints, or comments, as well as actions taken. Maintaining call and data entry accuracy levels that meet department expectations. Following the policies and procedures to accomplish all responsibilities and maintain the confidentiality of customer information, including both personal and financial information.
Opening and closing the store, including counting the cash, opening and closing cash registers and creating staff assignments. Informing customers about sales and promotions in a friendly and engaging manner. Key holder delivering excellent customer service by greeting and assisting each customer. Description : Monitor store activities and ensure a neat and clean store at night to greet all customer next morning and processes all freight and arrange all merchandise.
Gather all shopping carts and follow all pallet jack as per safety procedures. Manage all lifting of goods efficiently and maintain the store floor at all times and ensure cleanliness in the same. Analyze the sales floor at night every day and ensure replenishment of all goods as per requirement. Coordinate with coworkers and various departments and identify and report any discrepancies and prepare reports to be submitted to the manager.
Organize all store shelves and maintain the cleanliness of all storeroom at all times. Manage all merchandise and ensure appropriate tags and labels to it and maintain the count of inventory levels at all items to maintain records of store goods.
Assist customers with knowledge of sales and promotions assist in closing cash registers. Described merchandise and explain use, operation, and care of merchandise to customers. Responsible for front-end procedures including money-handling, ensuring excellent customer service. Description : Operating a cash register for cash, check and credit card transactions - stocked and replenished merchandise according to store merchandising layouts. Cleaning and organizing the store, including the checkout desk and displays.
Training to complete all point of sale opening and closing procedures, including counting the contents of the cash register. Resolving all customer complaints in a professional manner while prioritizing customer satisfaction. Assisting in training new sales associates - fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Answering customer telephone calls promptly and in an appropriate manner. Determining customer needs by asking relevant questions and listening actively to the responses. Processing customer transactions including sales, returns, and exchanges using the point of sale system. Administering performance standards for a credit application, feedback, recaps, and store to home purchases.
Description : Collectively and entireties encompass departments throughout the whole store provides exceptional consumer proficiency entirely to customers that walk into home depot. Responsible for offloading store products with a forklift, reach truck or an order picker.
As a result, transporting inside and securing products in a legitimate location promptly. Frequently operating the lumber saw regularly to accommodate customers in addition to specific sizes of lumber that has been obtained. Extremely and considerably knowledgeable of the entire environment resulting in delightful customers. Monitoring monies in registers assuring adequate change from open to close.
Learn more about: how to write a perfect resume. Work with team to provide service to store guests within department. Make tailored product suggestions and present merchandise to customers. Ring up customers, processing card and cash payments swiftly and accurately. Deliver exceptional customer experience by engaging in conversation, learning customer needs, and recommending products. Ensure product is available and easy to shop by filling merchandise gaps on shelves and staging product in an attractive, non-cluttered manner.
Continually deliver on sales goals in conjunction with team. Serve as team lead, allocating work to 3 sales associates. Proactively address store needs by analyzing customer flow, product availability, and more in order to optimize the shopping experience. Implement active selling techniques and model skills to junior colleagues. Recommend products to customers and process purchases. Greet and assist customers in identifying products that meet their needs.
Check out guests, processing both card and cash payments accurately. Multitask on a daily basis, performing responsibilities like answering phone, stocking shelves, and other tasks that arise. Provide outstanding customer service as the first point of contact for prospective and current customers.
Respond to customer questions and concerns, promptly resolving issues and escalating concerns when needed. Create quotes for customers and explain benefits of services. Procure products, materials, and supplies for business operations and individual customer requirements.
Work with contractors and subcontractors to allocate materials accordingly. Process MRO requisitions and maintain records of all purchases and deliveries. Choosing a correct resume format and template. Download our American style resume template.
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