It also provides end user organisations with the perfect opportunity to upgrade their business-critical telephony systems. By providing the service over GPON, customers will have huge capacity for data as well as voice calls, with complete peace of mind in the reliability of their service and the ability to implement a comprehensive disaster recovery strategy.
According to Ofcom Market Intelligence, there are currently 2. With network projects in over 60 cities and construction underway to reach up to 8 million homes. What's Your Postcode? Services have been restored. A reboot was required which has resulted in the data necessary to carry out further root cause analysis to be lost.
A reboot in this instance was the last available option in order for us to restore service. A major incident has been declared by BT for an exchange in Edinburgh impacting broadband and ethernet services. Loss of service is a result of water ingress into the location. The emergency command centre is onsite with majority of water removed, with engineers ensuring safe to enter to continue investigations and restore services as soon as possible. Posted in Incidents 3 Comments » David Brewis says: August 12, at Engineers remain on site with a plan in place, working to attempt to restore service.
Equipment continues to remove remaining water with spare hardware and cabling on site and on route. Water has been removed from the building and clean up is in progress.
Cables have been reconnected providing restoration steps with testing being carried out. Sessions appear to have returned from around and we will continue to monitor our network equipment and the progress of clean up activities. No further updates to follow unless further disruption is caused by these activities as the incident is now resolved.
If you experience a loss of service please call into the helpdesk following a reboot of your equipment. Engineers are working to restore power and a further update will be provided when available. Our colocation providers have restored power at our Goswell POP. We are currently aware of an issue affecting authentication on L2TP broadband circuits. Engineers are already engaged and are investigating. Posted in Incidents 1 Comment » david labouchardiere says: March 31, at Engineers confirm service has now been restored.
Incident: Peterborough connections Posted: Thursday, February 25th, at by Neil Watson We are aware that a number of customers are impacted by an incident in Peterborough. Neil Watson says:. February 25, at Emily Pieniak says:. Lucy Jordan says:. February 26, at Incident: CityFibre network services Posted: Tuesday, February 16th, at by Neil Watson We are aware that a number of customers based in the Midlands and M4 corridor are currently experiencing an outage of their On-net service.
February 16, at February 17, at Incident: CityFibre leased lines Posted: Monday, February 15th, at by david labouchardiere We are currently investigating reports of connectivity issues affecting CityFibre leased lines in Scotland.
February 15, at February 8, at Jonathan Clarke says:. Incident: Interxion. Jordan Gardner says:. November 24, at Incident: CityFibre circuits Posted: Wednesday, October 14th, at by david labouchardiere We are currently aware of an issue affecting CityFibre provided pseudowire circuits through Telehouse North. October 14, at Incident: Leased lines in Sheffield, Peterborough and Nottingham Posted: Tuesday, September 15th, at by david labouchardiere We are aware of an issue affecting leased lines in and around Sheffied, Peterborough and Nottingham.
September 15, at Further updates will be provided. David Brewis says:. August 12, at This has been raised with our colocation providers, and their initial diagnostics suggest a wider power issue to be the cause. Investigations are ongoing, and further updates will be provided when available. Matthew Davies says:. June 12, at Further updates will be provided as and when they become available.
March 31, at You are using IPv4 to reach this page. Your IP address is :- There is only one device effected by the work, the core network devices should not be affected by this change.
However due to the nature of work ongoing in the rack all equipment should be considered at risk. The customers directly connected into the equipment effected by the work will experience a small period of downtime and should have received communication of this change.
During the above window our third-party Vodafone will be carrying out work swapping their SFPs, cleaning fibres and reloading their equipment. Customers will experience an outage during the maintenance window. We do not expect any impact to services during this time.
We will be monitoring all traffic closely to ensure the work has been successful. Please note that all changes well be reverted at the end of the window. We will be monitoring services closely to ensure the work has been successful. We do not expect any impact to traffic during this time. We will be monitoring this closely to ensure the work has been successful.
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